Our FAQ and

Terms & Conditions 

If you want more information we are always happy to help.

 

 

Q:What level of fitness do I need for your courses and trips ?

All our courses and trips are by nature outdoor based. This may involve long days exposed to the power of nature from wind, cold, rain and even sun !

They are similar to a good day on the hills, but interspersed with frequent photographic opportunities and guidance. Our longer photographic adventure courses are by default similar, but are more physically challenging. If you have any doubt we are always happy to discuss on a call.

Q:Do I need specialist clothing?

Again, all or courses and trips are by nature outdoor based, so suitable clothing and equipment is needed. Especially as there are longer periods stood still for photographic opportunities and guidance. We will send you a detailed packing list upon booking.

Q:Are the courses and trips suitable for disabled participants?

We love to accommodate all passionate photographers, but the nature of being outdoors especially on mountain terrain may be restrictive. However, we can only advise on a case by case basis and of course the decision is yours wether or not the trip is suitable for your needs and requirements.

Q:Can children come ?

Unfortunately we can not accommodate children. However 16 to 17 year olds are welcome with an appropriate supervising adult.

Q:Do I need to have my own photographic equipment?

It’s best if you bring your own kit with a digital camera, preferably one that can shoot manually (M Mode). The camera should also be able to accommodate interchangeable lenses. In this case we suggest lenses of around 24 to 110mm range. A good sturdy tripod is also a must.

If you don’t have any equipment, then it is possible to rent from us for a small fee.

Q:Do I need any past photographic experience ?

Apart from out 'Explorer Master Class'. None whatsoever. Just a passion and a drive. Leave the rest up to us

Q:Will I need insurance ?

We suggest that all overseas travellers get their own cover and likewise when attending our overseas trips we recommend the same.

Q:Are you responsible for any loss or damage to my equipment ?

In a grown up world everyone is responsible for their own kit. So if you want to share it with others it’s your call. So in a nut shell. No.

Q:What if I cancel ?

No refunds are given for cancelations. However we can transfer the value onto another course or date or gifted to another name. There is no charge for this.

Q:What if Adventurelands cancels the trip or course ?

We will offer a full refund or alternative of the same value. Refunds are made within seven days.

Q:What are your payment terms ?

We require full payment upon booking. We will then send you a confirmation email within 24 hours of receiving the payment.

Q:What else do you send me once the booking is confirmed ?

You will receive our full course dossier and joining instructions.

Q:Can I get an invoice?

Yes of course. Just let us know and we will email a PDF Invoice to you.

Q:Do you have gift vouchers available ?

Yes we do. We can either offer a whole experience or an amount of your choice.

Q:What are the group sizes?

The group is normally not more than eight students per instructor.

Q:Do you ever change the itinerary without notice?

We try not to. It makes life easier for all. But in some circumstances we may need to for bad weather or alterations made by a third party etc. In which case we will always keep you informed. In such events we cannot refund any part of your trip.

Q:Are all the courses or trips with Phil and Kevin as instructors ?

Most are but not always. This depends on class size and other commitments. But rest assured if its not us then its with someone who we trust and worked extensively with us for Adventurelands.

Q:Is Adventurelands a registered company ?

Yes we are a registered UK company as listed under company house number: 11294243


Q:Is Adventurelands insured ?

We have a public liability cover for upto £1,000,000

Q:Will Adventurelands Photography use my images taken during a course or expedition. 

During your experience with us we collect all your images on our database. From “time to time” we  may use your images to provide us with further teaching aids and for communication and marketing purposes. If we use any of your images for communication and marketing usage we will of course credit you. 

Q:Will you be able to show me how to use every menu, button and dial on my camera?

We know a lot about cameras, but with such a saturated market with so many new models and variants with constant firmware and software updates. It's almost impossible to keep up. We will ask you in advance what camera you will be bringing and if you have any specific questions. However, our mission is to give you to the core photographic tools that will apply for a lifetime of creativity

 

 



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